LuckyKoala Casino Review

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Rating: 3.6/5
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Casino Details
Jurisdictions: Curaçao
Min Deposit: €10/ €20 (cryptocurrencies)
Min Withdrawal: €10
Cashout Time: KYC: 48 hours; Processing Time: 48 hours
Cashout Limit: €5,000 Weekly
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Games: 5226
Mobile: Android, iPhone, iPad and Other Mobile
Download available: No

Overview

LuckyKoala Casino delivers combined iGaming and sports betting experiences packaged in a colorful and easy-to-navigate platform. The site lures casino players with regular promotions, including cashbacks and reload bonuses and a large library with slots and other games. Sports fans are well looked after, as well.

The venue’s design is very vacation-y and gleeful. A cheerful koala accompanies players and bettors in their escapades. Finding one’s way around is quite an effortless process, as well.

The site features a plethora of promotions. And both sports enthusiasts and fans of online casino gaming can take advantage of these. The wagering requirements attached to those are pretty alright. However, the site’s general playthrough requirement is quite steep, but we will say a few more words about it a bit later into this article.

This iGaming establishment is owned and operated by NewEra B.V., a Curacao-incorporated and licensed company with quite some experience in the online gambling sector. A few more brands operate under its umbrella, with some of those being WikiLuck Casino, Winscore Casino, 24Slots Casino, and Gomblingo Casino.

The facility operates in a series of markets. Casino players from Canada are welcome to register with it, place wagers on games and sports, and claim its many bonuses and other offers. It is important to note that residents of Quebec can too open an account with the site, despite the province’s current regulatory regime and the restrictions that it includes.

LuckyKoala Welcome Bonus

The casino’s Welcome Package certainly is an enticing affair. Players will get a deposit match up to a certain amount and quite a few extra spins on predetermined online slots with their initial few deposits with the gambling establishment.

Of course, there are certain wagering requirements that newly minted patrons will need to fulfill in order to release the Welcome offer. But, in our view, these are quite reasonable, especially for online slots players, as these games contribute the most to meeting the promotion’s conditions.

Other Promotions

Regular customers will not suffer from a lack of special offers and bonuses. And these are distributed weekly at this iGaming facility. Players will be able to benefit from reload bonuses that include either cash or bonus spins. Separate weekly boosts and a cashback offer are also part of the site’s promotional effort.

We should also mention that customers earn loyalty points when placing a sports bet or wagering on casino games. The points can later be exchanged for various rewards at LuckyKoala’s Gamification shop.

Sports fans are strongly encouraged to check out the venue’s Sports Promotions page for offers of different kinds.

We are also quite certain that many players and bettors will find the wagering requirements on most promotions quite friendly and doable.

Bonus

200 Free Spins

200 Free spins. The wagering requirement must be completed within 21 days. Free Spins are valid for 3 days.

Sign up Bonus

100% up to

€1000

+ 150 Spins

New Customer Offer. T&C’s Apply. 18+. Plus 150 free spins (Free Spins are valid for 3 days). Min deposit €20. The maximum bonus conversion is 5 x the bonus amount. 

2nd Deposit Bonus

50% up to

€250

+ 100 Spins

Plus 100 free spins (Free Spins are valid for 3 days). Min deposit €20. The maximum bonus conversion is 5 x the bonus amount.

Deposits and Withdrawals

  • The casino reserves the right to require users to provide personal documentation to verify their identity and place of residence.
  • If a customer refuses to provide the requested documents, the site will block their account and/or reject any attempt to withdraw money.
  • The venue reserves the right to perform random security checks as part of its KYC and AML policies and of its efforts to protect customer funds in place.
  • If the casino suspects foul play, it will promptly take a series of measures that most often include closing or terminating a user’s account with no further explanation and refunding/withholding their balance.
  • A customer may request to have their account closed no sooner than 90 days after their first successful deposit; upon receiving the request, the casino will process and finalize the account closure within up to 60 days.
  • Players must deposit and withdraw funds via bank cards and payment services that are registered in their own name.
  • Supported payment methods may vary from one market to another.
  • The casino reserves the right to charge processing fees depending on the payment service chosen by a patron and as requested by that service.
  • Customers may request to withdraw part of or their entire real balance at any time; they must first make a minimum required deposit in order to become eligible to request a withdrawal.
  • The site has a maximum weekly withdrawal limit that is generally on the lower side; higher cashout limits may apply to patrons of higher loyalty status.
  • All withdrawals go through an identity verification process; certain deposit methods may, too, require additional verification that players need to clear to continue to use the site’s services.
  • Multiple withdrawals initiated within a 30-day period are charged with a fee that will not exceed 8% of the requested payment amount.
  • Players need to roll over their entire deposit at least five times before being able to request a cashout.
  • If a user fails to fulfill the rollover requirement, but still requests a payment, the site reserves the right to reject the request or charge the transaction with an administrative fee of up to 8% of the amount.
  • The casino may request the use of a specific withdrawal method.
  • The venue reserves the right to divide withdrawals into installments until the full requested amount is paid out.
  • Fees may apply to both deposits and payouts; the payment of these is the customer’s responsibility.

Games Lobby

LuckyKoala’s games lobby is pretty expansive. It features games from more than 150 software providers and we should say this is quite impressive and speaks a lot about the site’s dedication to offering great quantity and quality when it comes to iGaming content.

Players will find an overwhelming number of online slots, but video poker, and casual games, including crash games and scratch products, are available, as well. There are a few classic table games, as well, but their number is rather limited. Thankfully, the site’s live casino offering is much richer so table games fans are still in for a treat.

Browsing around the lobby is pretty straightforward if you are looking for slots titles as these are grouped under quite a few different categories. It’s less easy to find table games, for example, but patrons can always use the search bar to find the exact product they wish to play.

And here are some of the games that can be found at this establishment:

  • Online Slots – Lucky Penny, Go High Gallina, Sevens & Suns, Coins of Ra, 12 Coins, Jellycious DoubleMax, Gummy Giga Match, Barbarossa Revenge, Lolla’s World
  • Jackpot Slots – Moon Sisters: Hold and Win, Mexican Coins: Cash Up Series, Frogged Up!, Noble Sky, Scarab Rising, Voodoo People, Fairy Dust, Mayan Fire
  • Table Games and Video Poker – Baccarat, Wild Craps, Jolly Poker, Joker Poker, Caribbean Beach Poker, All Aces Poker, Turbo Poker, Aces and Faces, Jacks or Better, Deuces Wild
  • Casual Games – Magic Wheel, Loot or Boot, Next 6, Rocket Dice, Hockey Shootout, Long Ball, Extra Bingo, Keno Rush, Basketball Mine, Plinko Go

Live Casino

When it comes to live casino, the site’s lobby is absolutely gorgeous. It has a bit of everything and then some more. Fans of this type of offering will find here multiple variants of roulette, probably the most popular table game ever, as well as of blackjack, baccarat, poker, and a few other exciting games.

There is also an excellent variety of game shows. The live dealer lobby further features a TV Games category that includes content from BetGames.

The different products are grouped under their respective categories so navigation is truly a dream. Here is a smattering of the live casino games and their many variants that one will find at this iGaming establishment:

  • Baccarat – Super 8 Baccarat, Fortune 6 Baccarat, External Baccarat, Mega Baccarat, Punto Banco, Dragon Tiger
  • Blackjack – Privé Lounge Blackjack, VIP Blackjack, ONE Blackjack, Azure Blackjack, Ruby Blackjack, Bet Behind Pro Blackjack
  • Roulette – Lucky 6 Roulette, Speed Roulette, Auto Roulette, Ultimate Roulette, Auto Mega Roulette, American Auto Roulette
  • Other Games – Andar Bahar, Bet on Teen Patti, Mega Sic Bo, Casino Hold’em, Live Lucky 7
  • Game Shows and TV Games – Lucky 6, Sweet Bonanza CandyLand, Mega Wheel, Snakes & Ladders, Vegas Ball Bonanza, Boom City, Bet on Poker, Dice Duel, War of Bets

Crypto Support

Cryptocurrencies are supported at this online casino and players can use a wide range of these to both fund their account and cash out their winnings whenever they want to. Bitcoin, Bitcoin Cash, Litecoin, Ripple, Tether, and USD Coin are all available here for iGaming enthusiasts who prefer crypto transactions over fiat currencies.

Customer Support

Customer assistance is delivered chiefly via two channels. Players can either send an email at support@luckykoala.com or ask their questions and/or voice their concerns via the site’s live chat. There is also an FAQ section that features answers to some common questions, but we should say it is not great. Yet, we still recommend that new players read it as it may still contain the exact piece of information they are looking for.

Short Sportsbook Review

We already touched upon the fact that LuckyKoala’s operations comprise a combined online casino and sports betting platform. It’s now time to say a few more words about its athletic-oriented offering. Design-wise, the venue’s sportsbook matches the overall vibe.

It is quite easy to find one’s way around even for amateur sports bettors. Customers have a vast array of sports and events to place their wagers on. Patrons can use the search bar to find a particular team or athlete. Live betting is also available and it has its own separate tab for extra convenience.

We should say that fans of virtual sports are in for great entertainment, as well. The site has a really nice range of titles from Leap Gaming and Kiron Interactive.

Here are some of the sports betting options and related sports products that this establishment has for its patrons:

  • Sports – Football/Soccer, American Football, Ice Hockey, Baseball, Basketball, Golf, Tennis, Cricket, Rugby, Boxing, Motorsports
  • eSports – Honor of Kings, League of Legends, Counter-Strike 2, StarCraft 2, Dota 2, Valorant
  • Virtual Sports – Goal, Platinum Hounds, Football Cup, Football Streak, Dashing Derby, Virtual Races, Instant Trotting, Soccer Stars

Canadian sports bettors can also benefit from a variety of bonuses and regular promotions that are designed to encourage their wagering and reward them for their loyalty to the brand.